Meanwhile, Dropbox’s own solutions have supported its customers’ journeys to enterprise agility. I have a saying: ‘If it isn’t in Jira, it does not exist.’” It’s also a place where we create visibility on the work being done, when it will be shipped and what dependencies exist, as well as status on progress and open risks,” Veilleux says. “Jira is a powerful platform that enables developer productivity. Since the tools also foster remote collaboration, they helped ensure the transition was seamless for Dropbox’s 2,800-plus employees. Before the pandemic, its business goals were already aligned to technology and practices, using Atlassian tools like Jira across all aspects of product, app and service development and adding greater transparency to planning and resource allocation. “There are so many tools and distractions these days, and we’re here to help our customers on a journey to creating a quieter, more focused place to do their best work.”įor Dropbox, an agile mindset provides the ability to adapt to change with the least amount of friction. “The pandemic has taken a toll on everyone, so our priority right now is to continue helping our employees, customers and community on a human level,” Veilleux says. For those that hadn’t, the scramble to support a distributed workforce with agility-lending tools has called attention to the long-term value of the ethos.
While countless businesses had already adopted an agile mindset in the pre-COVID-19 era, the ascendance of remote work has shone a brighter light on its potential. In fact, a report in early May of this year noted the spike in remote work has prompted a 60% increase in active weekly users on the company’s desktop app, starting in mid-March, and a rise of three times the number of requests using its e-signature platform HelloSign in the recorded levels during the two-month span from January and February to March and April. It has also driven more businesses to turn to companies like Dropbox as they seek new, agile ways of working. While it’s too early to say whether the widespread move to work-from-home arrangements will become standard practice in the long term, it has fundamentally changed the way millions of people do their jobs and accelerated long-incubating trends around the future of work. employees working remotely jumped from 3% to 64% between January and April. According to research from the Society for Human Resource Management, the percentage of U.S. If one part of your business needs to rapidly respond to an opportunity or a challenge, you can better orchestrate the entire effort.”īut even as Dropbox supports customers in nearly every industry around the globe, not every business has been quick to modernize its approach to work-at least not until COVID-19 transformed the way we work almost overnight. “All functions and teams are playing music from the same hymn sheet. “I think of enterprise agility like a rhythm,” Veilleux says.
#Dropbox to global workforce software#
At its core, enterprise agility expands principles traditionally used by software development teams to businesses as a whole, driving a greater degree of adaptivity. The company has also modeled these qualities for itself, thanks to a governing mindset of enterprise agility-an iterative approach to cross-functional tasks and processes where feedback is implemented on a continuous basis. “Our mission is to design a more enlightened way of working-and we’ve built software tools, apps and more for that purpose,” says Dropbox CIO Sylvie Veilleux. Since 2007, the company’s software tools, apps and project management systems have helped define what it means to be an intelligent, digital-first workplace. Most predictions for the future of work focus on how technology is powering new forms of collaboration and productivity, and Dropbox already stands as a key forerunner. For Sylvie Veilleux, Dropbox CIO, enterprise agility and the sudden shift to distributed teams go hand in hand.
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